Recent Posts

The Unexpected

12/1/2021 (Permalink)

Basement Water Damage Water damage to basement

Unfortunately, the unexpected happens quite often, and when it does, we are prepared to handle it. Here at SERVPRO of Palos Verdes we get called out to homes and businesses that are right in the middle of a water loss and their property has been flooded. Many times, customers have no idea where to begin and that is where we come in. We are prepared to assist with the loss from the very start. If insurance is involved, we communicate the plan of action every step f the way with the adjuster and the customer making sure everyone is on the same page. We never want the customer to feel as though they are lost in the process and do not know what is going on.

The customer will be able to address their concerns and ask as many questions as possible they need answered with our trained and professional technicians. We want them to feel confident their property is being taken care of the way it should be.

California Fires

12/1/2021 (Permalink)

California Fire Firemen Battling a California Fire

Last year California experienced a couple sets of major wildfires that left families having to evacuate their homes without knowing what they would be coming back to in the future. Unfortunately, not every loss that occurs on our properties are small and can easily be taken care of within a week or a two. Here at SERVPRO of Palos Verdes we are ready and willing to jump right into the mess and take care of the big or small losses for you, so you can take care of the many other issues that may be at hand during such a trying time.

A fire loss can be devastating and while that is true, our goal here at SERVPRO is to come in and restore the property like the damage never even happened. Our trained and professional technicians are knowledgeable in every step of the restoration process working hand in hand with insurance companies to make sure everyone is on the same page from the beginning of the job to the very end.

Into The Storm

12/1/2021 (Permalink)

Storm Damage Damage to homes as a result of a storm

SERVPRO is widely known for our bright green trucks and while we are hard to miss around town, did you know that we also aid other SERVPRO franchises around the country? When it comes to major catastrophes such as hurricanes, we all come together as one team for one focus and that is helping those affected by the disaster.

Late August of last year Louisiana was hit by multiple storms back-to-back. As one team SERVPRO was called out to the location ready to assist in the restoration of the many homes that had been affected. Our trained technicians went straight to work and aided dozens of families during the midst of a pandemic and the ongoing storms. We were able to bring relief to those who were bombarded by the many issues the hurricane brought and gave them hope for a new beginning in such trying times. Our team spent months restoring homes all around Louisiana working closely with other local SERVPRO technicians.

Helping Through the Process

12/1/2021 (Permalink)

Damaged Material Insulation that was needed to be removed due to water damage to the drywall

It is a known fact that any damage to a home or property can cause major turmoil for the one who owns the property. Dealing with the damage is only one facet of getting back to your normal day to day life. The process can be grueling and emotionally exhausting to deal with all the ups and downs of figuring out every detail of how to restore your home back to the way it was before the loss even happened. Here at SERVPRO of Palos Verdes we work hard to ensure our customers can put their full trust into our technicians and our office staff. We want to make sure we can provide outstanding service and ease our customers mind from the headache of having to deal with paperwork, estimates, and appointments. Moving forward is exactly what we want them to think about and we help our customer do just that.  By assisting in the claim process and making sure we speak with the insurance companies and providing all the necessary information to get the job done quickly and efficiently, we are helping the customer get back to their everyday life.

Here For It All

12/1/2021 (Permalink)

Driveway fire damage Dama

Our name says it all, and here at SERVPRO of Palos Verdes we aim to serve our community the best we can. Communication is key in every aspect of life and our trained and professional technicians are prepared to answer all questions and concerns. Whether it be a water loss, fire loss, or mold remediation any kind of damage to your home can be devastating. We understand that going through such a loss poses challenges that you may have never expected. While we assist with the physical labor of repairing your home, we also ensure that even the small details are taken care of so you can focus on the larger and more important issues. Our office communicates every step of the way with the technicians and your insurance company acting as a liaison for all necessary paperwork, action plans, and approvals that may be needed to complete the work on your home.

The Storm brings us!

11/12/2021 (Permalink)

Storm Photo Photo of a storm

Lately our country has unfortunately been the victim of many large storms, hitting both the east and west coast and even in between. Louisiana has experienced a large amount of the effects and to aid with the damages, our trained and professional technicians here at SERVPRO of Palos Verdes sent a team to assist in the matter. We truly believe in helping our neighbors whether that be 2 miles away or 500. We take our time to analyze the situation and the needs of each customer regarding what is needed to fix their home and get it back to before the disaster even happened.

From the start we with work with the insurance companies to make sure we are communicating all facets of the job. We want to ensure that there are no surprises when everything is said and done. Assisting others outside of our current community has been a great pleasure and knowing we are helping others in their great time of need is all we can ask for as a growing company.

We will be there

11/9/2021 (Permalink)

photo of truck Our truck in Louisiana

It can be hard navigating through all the necessary channels when you experience a loss in your home. It is important to know that you have someone that is on your side and knowing someone is there for you during such a difficult time can be a great relief. Here at SERVPRO of Palos Verdes, we care about the relationships with our customers, and we want to make sure that we are providing the excellent service they deserve.

Our trained and professional technicians are prepared to assess a loss from the moment they arrive and to provide accurate and professional options to repair the damages to your home. We will gather all information needed to formulate an estimate that is shared with you and your insurance company prior to any work being performed creating a plan of action for all repairs.

Mold you Say?

11/4/2021 (Permalink)

Mold in closet Mold that has presented itself from a water loss

When we hear the word mold, our mind automatically jumps to worst possible conclusion. Mold can begin to present itself, depending on the temperature of the moisture, more quickly than normal. That is why it is very important to contact a professional as soon as you notice a water loss. Waiting for material such as drywall to dry out by itself can cause secondary damages and can be even heavier on your pocket when it comes to repairs. Here at SERVPRO of Palos Verdes we take the time to educate our customers on how to prevent further damage to their home as well as assist them in navigating their way through their current loss. Taking the necessary steps and precautions is the best way to ensure the same situation does not occur again. While we cannot always foresee when a loss may occur, we can make sure we stay vigilant in recognizing a loss and acting sooner rather than later.

Serving Our Business Community

11/4/2021 (Permalink)

Equinox foyer Commercial building needing water mitigation

Here at SERVPRO of Palos Verdes, not only do we serve our neighbors and their home needs, but we also assist with our commercial community as well. We are accustomed to large losses and are prepared to handle the worst scenarios. We understand how important it is to not lose any time regarding the function of your business. Our team works hard to remain professional integrity and to remain unnoticed as much as possible as you continue to run your company without having to close your doors unless necessary.

Figuring out what to do next, can be the main challenge at the start of the loss. Contacting your insurance company is the first step in creating a plan of action for what needs to happen moving forward. Our trained and professional technicians will begin by documenting the loss which aids in creating an estimate that is formulated to project what will need to happen to get everything back to the way it was like the loss never happened.

Always There!

11/4/2021 (Permalink)

COVID Cleanup technician in full PPE performing a COVID cleanup for a commercial business

As the world continues to battle through the unknown with this pandemic, one constant has been the unwavering readiness from SERVPRO of Palos Verdes to assist in every way possible.  Our trained and professional technicians take every situation very seriously and we take no chances when it comes to exposing ourselves and others to the dangers that have come our way. We utilize all necessary PPE needed to perform the job to our fullest capabilities. If there are any additional precautions that are needed such as wiping down surfaces, we are more than prepared to assist in sanitizing all areas that may require that extra needed attention. We aim to ensure the comfortability of all customers when it comes to such pressing matters, and we want them to know that their health is our number one priority moving forward during this very troublesome time.