Pride in SERVPRO
Here at SERVPRO of Palos Verdes we take pride in servicing our community near and far. We are very much family, and with that in mind we treat our customers as though they are a part of our family as well. We want you to feel confident that your home is being treated as if it was our home and that we are taking all the necessary precautions required to get your home back to the way it was prior to the loss ever happening. Our trained and professional technicians take their time during an inspection to gather all necessary information so we can communicate with you and your insurance company a plan that best fits the needs of your home. Once we have come up with a plan of action, we go through everything with the customer to answer any questions that may arise prior to beginning any of the work. We want to make sure that everyone is on the same page so that there are zero surprises when it comes to the end of the job.
Feedback is Important
We have had many opportunities to work with individuals that have required our assistance and each time we do there is always the question of what next. From the start of the loss our office will guide you through every step of the way with the assistance of our trained and professional technicians. Once our technicians have been able to assess the situation, they will communicate all needs to the office so we can then inform your insurance company of our recommendations. We take pride in all we do here at SERVPRO of Palos Verdes and we try our hardest to make sure that reflects in every aspect from setting up equipment to the care given when removing affected material. Hearing from our customers and their feed back is one of the most important ways we grow and learn how to continue helping in all the right ways. Our customers have always been our number priority and we believe that is evident by how appreciate our customers are when we have completed the necessary work.
Alleviating the Stress
When it comes to a water loss in your home there can be a lot of frustration and feeling of hopelessness. Here at SERVPRO of Palos Verdes, it is our goal to alleviate that stress by answering any questions that you may have and help you navigate the next steps during such a trying time. The water mitigation process is simple, and we communicate with your insurance company and you every step of the way. We want to make sure you are aware of everything that is needed to get your home back to the way it was prior to loss even happening.
It is important for us to get to the water loss as soon as it has occurred so we can begin to stabilize the area and prevent any further damages. Water spreads quickly and if we can get to the loss right away, we can hopefully locate the source immediately and begin the necessary water mitigation steps. While all of this might sound daunting it is our priority to make sure you feel as though you have nothing to worry about when It comes to the repairs and leaving your home in our hands.
When it comes to property loss, we often associate to home loss. Businesses are not exempt from property damage, and it can be very difficult to navigate through the process with such a large loss. Here at SERVPRO of Palos Verdes we work hard to make sure the process is effortless when it comes to dealing with the ins and outs of the restoration process. Everything begins right in the office where we diligently go through all the necessary protocols needed when it comes to communicating with insurance companies and large losses. Our trained and professional technicians are in constant communication with the office relaying all concerns from the customer, making sure we are all on the same page. We want to make sure there are no surprises when it comes to the restoration process, being transparent is key in ensuring our customers are confident that we are doing everything possible to restore everything back to the way it was prior to loss even happening.
Ever Changing Times
As we continue to navigate through the ever-changing times, it is important as a business to keep our doors open and move forward. Here at SERVPRO of Palos Verdes we understand when a business has a loss it can be devastating, and the most important thing is to make sure to get back up and running as soon as possible. Our trained and professional technicians make sure to eliminate any wandering questions right from the start so that the process of restoration can move as smooth as can be. We take pride in everything we do, and we want to make sure that our customers feel just as important as our family and friends. While it can be daunting having to deal with repairs to your business, making sure getting back up and running is at the top of our to do list and we want to make sure everything gets back to normal for you as if the loss never even happened.
Prevention is Key!
The SERVPRO team can always ensure families and business owners that we can help with damage caused by an unexpected fire. We understand that these kinds of situations can be stressful and confusing, but with our assistance we will try with all efforts to make this process simple and fixed quickly. With the dry summer heat approaching, it is not any help in preventing fires completely.
With out any possible delays, such as asbestos and lead testing, a fire job can be completed within a week. Our SERVPRO technicians are specialized in making sure jobs are done efficiently and quickly, like the damage never even happened. SERVPRO uses only the most modern equipment specialized in a way that achieves maximum productivity with minimum wasted effort or expense.
We also make sure communication is clear with the customer and our team, and insurance if applicable. Our goal on every job is to quickly get it finished and back to normal. Not only does it help us clear our job board, but we want to make sure all customers are satisfied and do not have to worry any longer for their home and or business. We strive for pleased and content clients.
Need an expert on fire/smoke damage restoration? Well, look no further! SERVPRO Palos Verdes can help you make it through the aftermath of a fire. Fire damage restoration can help reverse the damage caused by a fire on your premises. We have hands-on technicians that can be on-site as soon as an hour after your call. That is right, only an hour! It takes time and the right equipment to clean up any residential or commercial space. SERVPRO’s trained professionals will assess the extent of the damage, consult with you on how to proceed with cleaning, and begin the restoration process all in the same visit. From water extraction and smoke remediation, to mold prevention and total property cleaning -- SERVPRO Palos Verde’s pros can do it all. If you need to get back to normal living as quickly as possible, call SERVPRO Palos Verdes today for an estimate on fire damage restoration.
Storms are a large variety of atmospheric disturbances and can be devastating, to say the least. They range from rainstorms and firestorms, to snowstorms and thunderstorms. The risk for each of these depends on the areas in which you live. For example: If you live in coastal areas, flood damage is going to be the most likely cause of concern. Damage from flooding rains can penetrate every part of your home or business, leaving the possibility for mold and other issues to arise. SERVPRO of Palos Verdes specializes in water and storm damage restoration and can help repair your home, office or commercial property. We know that you have been through a traumatic experience, so the last thing you need to worry about is cleaning up. Let our team of experts evaluate the damage, discuss a drying and cleaning plan with you, and commence to getting your property back in great condition. Call SERVPRO of Palos Verdes today. We are here to help!
Mother Nature is another cause of loss at a property/business… unfortunately it is devastating and out of any one’s control. Central America is prone to hurricanes, tornadoes, snowstorms, etc., but that does not mean SERVPRO of Palos Verdes will not take the claim head on. In the past, we have traveled out of state to assist with the overwhelming storm jobs. Our team assist home and business owners in restoring the situation back to normal in a rapid manner. Catastrophes such as these are stressful for everyone, but here at SERVPRO we strive to make the process as smooth and quick as possible.
Our most common type of loss would be a water loss. Unfortunately, all properties with plumbing are susceptible to being damaged. If materials are saturated long enough then mold will begin to grow, which is of course hazardous to humans and animals. We strive to make sure all jobs, including water, are done quickly and efficiently to avoid these types of situations. The sooner a water mitigation is completed, the sooner your home/business is back to normal. All equipment we use to dry the affected areas are fast acting.
Our billing team will work on keeping communication up to date with your insurance provider, if applicable, making sure the insurance gets payment issued soon so the customer does not need to stress on repair expenses.
The Immediate Need
Here at SERVPRO of Palos Verdes, we address your immediate need for emergency water mitigation when it comes to a broken pipe, and over flowed toilet, or even a storm event. While we are here for the urgent matters it is important that our customers are aware of the possible hazards that could cause potential water losses in their home so they can help prevent future disasters. It is extremely important to know where the shut off valve is to your homes water supply, this ensures that if a water loss begins to occur in the home, knowing how to shut the main water line off can prevent an even bigger issue. By educating the customer in taking the necessary precautions for their home, we are able provide the best care possible to those we work with. Our trained and professional technicians are ready and prepared to answer all the difficult questions that may arise regarding water restoration and prevention of your home.